Ask iBAM: Broken-Off Headphone Jack

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The “Ask iBAM” crew got this email a couple days ago from Wes:

I recently broke my headphone cord off in the headphone jack of my macbook. I heard an imic would work by plugging it into the usb jack, but when I tried to order the imic it was on back order. I really really want to be able to listen to music with my computer because that is what I use it for the most and I’m pretty upset right now. I was wondering if there is another product that does the same thing the imic does? Please answer my question asap because I really need to start making some music. Thanks in advance.

The iBoughtAMac staff batted the question around a bit and came up with the following:

Cheryl Colan responded with a focus on repair:

My advice would be to take the laptop over to an Apple Store (especially if you have an Apple Care Protection Plan) or certified Mac repair shop. A simple search revealed some people with this issue are told they have to replace the whole logic board, but others get the repair done cheap or even free.

If you feel the repair is too costly, there are a few methods for getting the broken piece of jack out, hopefully without damaging your MacBook (repeat my search and read results for details):

  • You should not try a magnet. Usually the jack isn’t magnetic, like brass. Magnets aren’t especially good around hard drives.
  • Several people reported success cutting off the end of a cotton swab and using that to snag and remove the broken jack tip.
  • Others have used a toothpick and a tiny dot of superglue. Only attempt with a steady hand, and give the glue plenty of time to bond with the jack tip before attempting to pull it out.
  • You can try a removal tool like splinter forceps or any number of cell phone repair tools. I’d take the battery out before inserting metal forceps into your headphone jack to prevent shorting anything in your computer.

Ted Byars had the following suggestion for replacement of lost function:

To my knowlege, unless you buy a usb audio interface, there isn’t much on the market for a mac. Back in the bluberry imac days there was a company making a thumb drive looking interface w/ a 1/8 in jack. You might be able to find one on ebay.

Of course you should always take utmost care in attempting a repair, and when in doubt, let the professionals handle it.

How about you, readers? Do you have further suggestions for Wes? Let us know in the comments!



  • KrispyLove
    I too broke off a headphone jack in my macbook pro. When I couldn't get it out I took it to Apple and was told they couldn't fix it (they did try) and that it would require a new logic board to the tune of over $700. Ouch!

    Once back home I put the tiniest dab of super glue on the broken jack, pressed hard for 30 seconds and let sit for two more minutes. Viola, it came out!
  • Barry Parkin
    Took me 5 - 10 minutes, after thoroughly researching. Don't open the computer and don't use magnets - risk of damage and it won't get you anywhere. Glue probably works, but you need the right kind, a REALLY steady hand, and time for it to cure; you risk getting glue in the jack - not good! Here's how I did it: take a paperclip and straighten out the first loop, leaving a loop to act as a handle. The opened out loop is about 4.5cm (nearly 1.5 ins) long. With pliers, bend about 2mm (about 1/16 in.) at the end about 45 degrees to the side. Look in the jack (torch/flashlight helps) and see where the holding/contact springs are. (Mine were on the side of the jack towards the back of the laptop. You can only see the 1st one.) Insert the opened out paperclip so that the bent end points away from the springs (on mine, towards the front of the laptop), and push gently until you reach the end. (The broken audio plug tip is hollow, so your extraction tool is now inside the tip.) Apply pressure away from the springs and pull gently back. The broken tip will clear the first spring, and your extraction tool will probably lose grip. Now gently repeat to clear the 2nd and 3rd springs, without pushing the broken plug back in. After the 3rd spring is cleared, the broken tip falls out and you experience a great feeling of well-being! You also saved yourself a lot of cash! It's good practice to switch off the laptop and remove the battery first, of course.
  • MM
    A coffee stirring straw worked first time for me.
  • k.yansurak
    the qtip trick works!!!
    thanks
  • Bob too
    I just got a headphone jack out myself from my Powerbook AL 17". I used a safety
    pin. It was fairly large one that I was able to hod onto easily. Since the interior of the plug has different layers, I was able to get a purchase on it from a slight angle and push against the side and forward at the same time. it popped right out.
    Yeah, baby!
  • AJ Breugelmans
    The Cotton swab thing works!! it's seriously easy and I got it out in one go.
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